Welcome to our website.......... If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Butterflies - Chocolate Favours relationship with you in relation to this website.

The term Butterflies - Chocolate Favours or Us or We refers to the owner of the website whose registered office is 8 Brummel Way, Paulton, Bristol BS39 7XF.  The term You refers to the user or the viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Unauthorised use of this website may give rise to claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Butterflies - Chocolate Favours prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to laws of the United Kingdom.

Orders

If you are not completely satisfied, you must contact us within 10 days of receiving the goods for a refund*. Please get in touch to advise before sending as we will not except no prior notice.

If credit is agreed it will be at price purchased or we will replace faulty goods at no extra charge.

Pleaes note that the goods are your responsibilty until it reaches us. For your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.**

*No returns on opened products (all chocolate favours), ie...ribbon removed and box opened. **Cost of returns will not be refunded.